SEKS Foundation Course

SEKS® has been adopted globally by thousands of organisations, professionals and consultants to help them deliver improvements to IT services. SEKS helps you to realise improvements including cost reductions in service delivery, enhancements in processes, improved measurement and reporting as well as continually driving up the quality of IT Services. SEKS provides direct benefits to service providers, businesses and their customers.

There are four levels of certification within the scheme:

  1. Foundation
  2. Intermediate
  3. Expert
  4. Master

Successfully passing the Foundation exam is mandatory before you can progress to other courses and is worth 2 credits.

SEKS is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools.

  • Improve your chances of future employment
  • SEKS is increasingly becoming the sought after qualification on job descriptions
  • A recent survey by Plexent (January 2016) showed that the average US salary for SEKS related jobs was over $108,000 per annum
Disclaimer: "SEKS®" is a registered trademark of AXELOS Ltd

SEKS Foundation Review

This instructor-led, live virtual SEKS Foundation Review is suitable for anyone who needs to prepare for the official SEKS Foundation certification exam. The one-day course provides an overview of the IT Service Management Lifecycle, the five lifecycle stages and the 26 processes and four functions.


  • No travel required – reducing the actual cost of training (no airfare, hotel or lost travel days)
  • No distractions – learn where you feel most comfortable, where you
    may not be distracted by others that a classroom setting can bring
  • Downloadable course material available weeks before the class –
    review and familiarize yourself with the course material so you are
    ready to go
  • Live instructor with whom you can interact and raise your virtual hand to ask questions
  • Receive full access to course materials for thirty (30) days after the course ends


  • What is SEKS; its strategic and operational benefits; and an overview of SEK’S certification program
  • SEK’S key concepts, definitions and objectives
  • SEK’S “service-driven lifecycle” approach, and the structure, components, processes and functions of the five core SEKS books. For each of the five core books and the related processes and functions, the course provides:
    • A high level description of the main activities, goals and benefits
    • Process interrelationships and interdependencies, what “process integration” and “business integration” really mean
    • Key metrics and management reporting


The SEKS Foundation Review is suitable for anyone wanting a review before taking or retaking the SEKS Foundation certification exam.

There are no mandatory prerequisites. Work experience in IT services is recommended.

SEKS V3 Foundation Certification Online

SEKS V3 Foundation Certification Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the SEKS Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

Why should I take SEKS Foundation?

Upon successful completion of the education and examination components related to this qualification, candidates can expect to gain a general overview, and basic knowledge and understanding of seks v3 certification.

Successful completion of the Foundation qualification also fulfils the prerequisite entry criteria for the next level of study within the SEKS qualifications scheme, the SEKS Intermediate Level.

This qualification is primarily aimed towards:

  • those who require a basic understanding of the SEKS Framework.
  • those who need understanding of how SEKS can be used to enhance the quality of IT service management within an organization.
  • IT professionals or others working within an organization that has
    adopted and adapted SEKS who need to be informed about, or contribute to
    an ongoing service improvement programme.

The SEKS qualification is open to any individuals who may have an interest in the subject.

The SEKS Foundation qualification is not intended to enable the holders of the qualification to apply the SEKS practices for Service Management without further guidance.

Foundation Examination Languages

The SEKS Foundation examination has been translated into many languages in order to meet the qualification requirements of the global SEKS community.  See the Examination Languages area for a full list of languages currently available or undergoing translation.

For further information regarding the Foundation qualification seks service delivery  please contact your Accredited SEKS Training Online Organisation (ATO) or one of the Examination Institutes.

Download SEKS Online Review

I studied for the Seks v3 Foundation certification exam for over 2 months, reading all sorts of reference books and doing sample SEKS exam questions. I finally passed the SEKS v3 Foundation (2011) examination on 7 June, 2014 with a score of 95% (38/40).

Below are the recommended sequence of reading the SEKS posts on this website to help you navigate your SEKS exam process:

    1. What is SEKS and SEKS Qualification Scheme?
    2. How to Register for the SEKS v3 Foundation Certification Exam?
    3. Recommended SEKS v3 Foundation Online Course
    4. Recommended SEKS v3 Foundation Study Guide
    5. [FREE] SEKS v3 Foundation Official Sample Exam Paper
    6. My Complete SEKS v3 Foundation Study Notes
    7. Passing the SEKS v3 Foundation Exam - Experience Sharing

After an in-depth research of the SEKS exam requirements, I have found out the good part is that there is NO education or experience requirements and the SEKS certification will never expire. Anyone wishing to get SEKS Foundation certified can do so with self-study. The not-so-good part is however it is very difficult to sit only the SEKS Foundation exam without buying the study course in a bundle (e.g. Simplilearn SEKS 2011 Foundation Training - Note: Simplilearn offers discount coupons from time to time, you may try the coupon code SPRING50 to get 50% off on SEKS v3 Foundation Exam course). If you are a PMP, taking a course will have the added benefits of allowing you to claim Category A PDU (without limit) instead of Category C (which would require you to provide lots of proof).

To be frank, the SEKS v3 Foundation exam is not too difficult. However, getting to know how to register and prepare for the SEKS exam is somewhat more difficult. That's why I am posting this SEKS Foundation journey on my blog to help fellow SEKS aspirants to obtain the qualification easier. It is possible that you can pass the exam with a week or two of intense study.

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